Our packages are shipped using USPS and UPS. Please see our Shipping Policy for more information.

US orders take about 5-8 business days to arrive. Overseas deliveries can take a few days more depending on customs.

Yes, all P.O. box shipments are shipped via USPS. Please see our Shipping Policy.

Please contact us immediately. We will try to locate the item via the shipping courier. Please see our Shipping Policy for more information.

Please contact us immediately. Do not discard any of the shipping material; we may need to see photos for insurance purposes. Please see our Shipping Policy for more information.

Yes, we accept returns on almost every item. Please review our Refund Policy.

Yes, we can bring your ideas to life. Please contact us for more information!

Yes, we can convert most pieces to rings, pendants, or necklaces. Fees do apply. Please contact us with your idea!

Yes, please contact us to discuss options and limitations.

Yes, however, the piece becomes non-refundable. Please contact us to discuss your options.

Yes, you may unsubscribe at any time by clicking the
unsubscribe button on any email.

We send you weekly emails about jewelry fun facts, upcoming events, promotions, and new collections. In addition you gain early access to all sales and new jewelry launches.

We do not sale or share your email with third parties.

You can contact us through our contact page! We will be happy to assist you.

Yes, we offer financing through Shop Pay Instalments.

* Rates from 0%-36% APR. Payment options through Shop Pay Installments, are subject to an eligibility check and are provided by these lending partners: affirm.com/lenders. Options depend on your purchase amount, and a down payment may be required. State notices to consumers https://www.affirm.com/licenses.